5 Unexpected benefits of buying IT hardware from an MSP

No one has more incentive to provide you with reliable and long-lasting computer hardware than a managed services provider (MSP). Think about it, a salesperson cares more about commission, a manufacturer is mostly interested in getting you to buy the next model, and a computer repair shop makes the most money when your computer breaks down.

MSPs however, charge the same monthly rate for IT support whether you have one problem or one hundred. So the fewer computer issues you have, the fewer calls their technicians need to answer, and the more money they make.

The incentive to sell only the most dependable computers would be enough to justify buying IT hardware from an MSP, but there are plenty of other benefits.

Never call a manufacturer hotline again

As an authorized reseller of more than 20 of the industry’s biggest brands, Spectrumwise acts as a liaison between clients and manufacturers. We keep everything running smoothly, and it’s rare that warranties are ever needed. But if one of your devices had a defect that was covered, our privileged vendor access would ensure you never have to lift a finger to get the device replaced.

Skip the technobabble

A lot of salespeople focus on the technical specifications of the product they sell. They’ll tell you how fast the latest CPU is, or how clear a monitor’s display is; however, they wouldn’t have a clue why a small business in a niche industry needs any of those things. Instead of selling you on the latest devices, MSPs like Spectrumwise focus on finding the the most practical solutions for your needs.

Stop waiting for deals

After nearly two decades of experience, we know exactly how much the devices we sell are worth. And because our revenue is based on long-term subscriptions rather than equipment sales, it’s more valuable to woo a client with rock-bottom prices than it is to mark up a desktop by fifty bucks. That means you’ll get discounts and deals year round thanks to our position as authorized resellers.

Put an end to shortsighted purchases

Your IT assets must grow and mature for other departments in your business to thrive. But without the help of an IT consultant, it’s incredibly difficult to purchase hardware that will be as effective one year from now as it is today.

What you need is an inventory that includes information for every device in your office, including: purchase dates, warranty information, patch installations, upgrade histories, and expiration dates. Consolidating this information into a single sheet will ensure your hardware purchases always fit your long-term plan. When an MSP handles this, you’ll never need to worry about hardware compatibility issues or missed software updates.

Speed up issue resolutions

Regardless of the type of computers or devices you need to be supported, a qualified MSP can fix anything. However, our technicians are so well acquainted with the products we sell that they can resolve problems on those devices much more quickly. So purchasing hardware from an IT support provider doesn’t just streamline the purchase and installation process; it also saves you countless hours over the lifetime of your equipment.

Avoid vendor lock in

Although some resellers may strike a deal to stick with one vendor for a certain category of hardware, Spectrumwise sells devices from more than 20 big-name brands. Need a firewall? We have half a dozen different brands to choose from. Need a desktop computer? We’ll custom-build one based on your requirements and our long list of vendor options.

You won’t find a business in Charlotte, Gastonia, or Rock Hill more interested in your long-term success. When you take advantage of our vendor relationships and managed services, you cut equipment costs, streamline IT support, and help us stay in business. Everybody wins. When you’re ready to see what kind of deals Spectrumwise can make for you, give us a call.


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