Managed IT Services

Managed IT Services Provider Serving Charlotte NC, as well as North Carolina and South Carolina

Effective technology management requires expertise and consistency. For many SMBs that don’t have sufficient in-house IT staff to handle these tasks, the most efficient solution is to partner with a reliable Managed IT services provider. For a fixed monthly fee, businesses get access to network monitoring, cybersecurity, unlimited help desk support, and customized IT solutions by a full team of technology experts. These services are designed to improve operation efficiency and productivity while reducing costs. If you’re looking for a dependable Managed IT services provider in Charlotte, North Carolina but don’t know where to start, Spectrumwise is ready to help.

Our end goal is to ensure our clients can work confidently and efficiently with their technology. We achieve this by proactively managing your entire IT infrastructure. This includes monitoring systems to resolve potential risks before they evolve into major issues, providing routine software updates, delivering fast and effective IT support, and more. By choosing Managed IT Services in Charlotte NC by Spectrumwise, you can leave behind all IT-related worries and focus on the business at hand, knowing that your technology is in good hands.

With Managed IT Services from SpectrumWise, your Charlotte business will get:

Customized plan – solutions are tailored based on your business goals and requirements
Productive workforce – your network will be monitored nonstop to address potential issues and prevent unnecessary distractions
Uninterrupted service and support – rest easy knowing your systems are always running optimally, even after office hours
Flat monthly rate – our fixed fee ensures there are no surprises or hidden charges
No long-term contracts – we don’t require any long-term contracts, so you’re free to start or stop your service with us at any time
Peace of mind – with SpectrumWise, you'll never have to track down your IT guy again; our service plans give you an entire team of technicians that are always there for you

Proactive technology management and customized IT solutions to boost efficiency

Cybersecurity

State-of-the-art prevention tools and round-the-clock monitoring to keep threats at bay

Network Security Audit

Thorough assessments of your current cybersecurity setup to pinpoint any vulnerabilities

Email/Spam Protection

Content-filtering programs to prevent data leakage and phishing threats

Security Awareness Training

Practical, on-demand lessons on how to spot and respond to the most common online threats

Microsoft 365

Hassle-free licensing, management, and support for Microsoft productivity tools

Business Continuity Planning

A strategic, step-by-step recovery plan to minimize loss and downtime should a disaster befall your business

Phone Systems

Installation, management, and support of cloud-powered business phone systems that boost productivity and cut costs

IT Consulting

Strategic technology guidance and end-to-end IT project management services to maximize your ROI

Cloud Services

Secure, seamless migration to the cloud followed by expert management to ensure you get the most out of your investment

Virtualization

Improve security, efficiency, and costs savings by virtualizing your IT infrastructure

Server Setup & Support

Swift and secure planning, installation, and support for servers that fit your specific requirements

Why choose Spectrumwise as your Managed IT services provider in Charlotte NC?

A Registered Microsoft Partner and a Microsoft Small Business Specialist.

Founded in Charlotte, NC in 2001, SpectrumWise began with the vision to help small and medium-sized businesses like yours get a real return on their technology investments. Since then, we have remained dedicated to providing state-of-the-art IT support, service, and products that allow our clients to get ahead of the competition and achieve greater success.

We do this by delivering IT solutions that are designed, created with your unique business needs in mind and implemented by industry experts. As our aim is long-term partnerships, we’ll always go above and beyond to deliver efficient, affordable IT services that add real value to your growth.

Frequently Asked Questions

What are Managed IT services?

Managed IT services include the maintenance, management, and support of your company’s technology needs with the purpose of improving productivity and reducing overall costs. The service bundles usually cover network monitoring, cybersecurity, software updates, IT support, and other customized IT services according to your requirements.

Should small businesses be outsourcing their IT support?

Contrary to the traditional belief that the practice is only for large enterprises, today’s small companies enjoy many benefits from outsourcing their IT support. By paying a low monthly fee, SMBs get access to a full team of technology specialists who work around the clock to keep their technology optimized and secure.

Can you recommend hardware and software products for me?

Yes, we can! This is part of our role as your Managed IT Services provider and our goal is to get you the best technology at the best price possible, so we’ll negotiate with vendors on your behalf.

What if I already have internal IT staff?

No problem! Many of our clients have their own internal IT support person or department to handle their day-to-day IT needs. But we can become an extension of your business, providing as much IT consulting and support as you need.

Partnering with Spectrumwise is simple and easy.

Talk

Schedule a FREE consultation call with one of our consultants. This’ll help us understand your business and your goals.

Plan

We’ll create a strategic, scalable technology roadmap based on your budgetary and functional requirements.

Execute

With your approval, we’ll deploy and manage the solutions, ensuring they always work optimally for you.

Managed IT Services Charlotte NC

Providing Exceptional Managed IT Services Since 2001 in Charlotte NC