Managed IT Services Charlotte NC

Providing Exceptional Managed IT Services Since 2001 in Charlotte NC

Managed IT Services Provider Serving Charlotte NC, as well as North Carolina and South Carolina

Effective technology management requires expertise and consistency. For many SMBs that don’t have sufficient in-house IT staff to handle these tasks, the most efficient solution is to partner with a reliable Managed IT services provider. For a fixed monthly fee, businesses get access to network monitoring, cybersecurity, unlimited help desk support, and customized IT solutions by a full team of technology experts. These services are designed to improve operation efficiency and productivity while reducing costs. If you’re looking for a dependable Managed IT services provider in Charlotte, North Carolina but don’t know where to start, SpectrumWise is ready to help.

Our end goal is to ensure our clients can work confidently and efficiently with their technology. We achieve this by proactively managing your entire IT infrastructure. This includes monitoring systems to resolve potential risks before they evolve into major issues, providing routine software updates, delivering fast and effective IT support, and more. By choosing Managed IT Services in Charlotte NC by SpectrumWise, you can leave behind all IT-related worries and focus on the business at hand, knowing that your technology is in good hands.

With Managed IT Services from SpectrumWise, your Charlotte business will get:

  • Customized plan – solutions are tailored based on your business goals and requirements
  • Productive workforce – your network will be monitored nonstop to address potential issues and prevent unnecessary distractions
  • Uninterrupted service and support – rest easy knowing your systems are always running optimally, even after office hours
  • Flat monthly rate – our fixed fee ensures there are no surprises or hidden charges
  • No long-term contracts – we don’t require any long-term contracts, so you’re free to start or stop your service with us at any time
  • Peace of mind – with SpectrumWise, you'll never have to track down your IT guy again; our service plans give you an entire team of technicians that are always there for you

Managed IT services

Proactive technology management and customized IT solutions to boost efficiency


Cybersecurity

State-of-the-art breach-prevention tools and round-the-clock monitoring to keep threats at bay


Network Security Audit

Thorough assessments of your current cybersecurity setup to pinpoint any vulnerabilities


Email/Spam Protection

Content-filtering programs to prevent data leakage and phishing attacks


Security Awareness Training

Practical, on-demand lessons on how to spot and respond to the most common online threats


Microsoft 365

Hassle-free licensing, management, and support for Microsoft productivity tools


Business Continuity Planning

A strategic, step-by-step disaster recovery plan to minimize loss and downtime should a catastrophe befall your business


Phone Systems

Installation, management, and support of cloud-powered business phone systems that boost productivity and cut costs


IT Consulting Services

Strategic technology guidance, end-to-end project management, and IT consulting services to maximize your ROI


Cloud Services

Secure, seamless migration to the cloud followed by expert management to ensure you get the most out of your investment in cloud solutions


Virtualization

Improve security, efficiency, and costs savings by virtualizing your IT infrastructure


Server Setup & Support

Swift and secure planning, installation, and support for servers to fit your specific requirements

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Why choose SpectrumWise as your Managed IT services provider in Charlotte NC?

A Registered Microsoft Partner and a Microsoft Small Business Specialist.

Founded in Charlotte, NC in 2001, SpectrumWise began with the vision to help small and medium-sized businesses like yours get a real return on their technology investments. Since then, we have remained dedicated to providing state-of-the-art IT support, service, and products that allow our clients to get ahead of the competition and achieve greater success.

We do this by delivering IT solutions that are designed, created with your unique business needs in mind and implemented by industry experts. As our aim is long-term partnerships, we’ll always go above and beyond to deliver efficient, affordable IT services that add real value to your growth.

Your partner in technology and success.

We’re committed to the following values.

  1. Reliability

    With SpectrumWise, you'll never have to track down your IT guy again; our service plans give you an entire team of technicians that are always there for you.

  2. Trust

    Our team of technicians are industry experts with proven track records of helping businesses succeed, and our contracts are transparent and flexible.

  3. Affordability

    Rather than billing you for each service hour spent fixing problems, we prevent them from occurring in the first place, and we charge a flat fee for doing it that includes any additional needed service hours.

  4. Smooth Transition

    We’ll have your new technology solution up and running fast — and we’ll keep it running smoothly — so your business is never interrupted by IT problems. Whether it is cloud solutions or data backups, we’ll move everything seamlessly.

  5. Proactive Care

    Instead of waiting for your technology to break to make repairs, SpectrumWise stops small issues before they affect your business, and we monitor your network remotely while providing network security services that keep cybercriminals at bay.

  6. Rapid Support

    In the unlikely event something goes wrong with your computers, our reliable help desk team will be there to fix it as soon as possible, remotely or on site, so you can get back to business fast.

  7. Simplified Budgeting

    Our flat-rate support plans mean no more budgeting surprises from IT guys that spend countless hours “fixing” your computer problems to get more money out of your company.

  8. No Long-Term Contracts

    We don’t require any long-term contracts, so you’re free to start or stop your service with us at any time, because we’re confident that once you start, you’ll want to stick around.

  9. Customer Service

    Our customers love to brag about the quality of our work and customer service. Testimonials and customer references are available upon request, just give us a call at 704-286-9714 for your copy!

Frequently Asked Questions

What are Managed IT services?

Managed IT services include the maintenance, management, and support of your company’s technology needs with the purpose of improving productivity and reducing overall costs. The service bundles usually cover network monitoring, cybersecurity, software updates, IT support, and other customized IT services according to your requirements.

Should small businesses be outsourcing their IT support?

Contrary to the traditional belief that the practice is only for large enterprises, today’s small companies enjoy many benefits from outsourcing their IT support. By paying a low monthly fee, SMBs get access to a full team of technology specialists who work around the clock to keep their technology optimized and secure.

Can you recommend hardware and software products for me?

Yes, we can! This is part of our role as your Managed IT Services provider and our goal is to get you the best technology at the best price possible, so we’ll negotiate with vendors on your behalf.

What if I already have internal IT staff?

No problem! Many of our clients have their own internal IT support person or department to handle their day-to-day IT needs. But we can become an extension of your business, providing as much IT consulting and support as you need.

What are IT support services?

These are remote or on-site services aimed at resolving your business IT issues. With remote access to your IT infrastructure, our remote IT support team can quickly deal with issues that don’t require an on-site technician’s expertise and skill set.

What if I already have an in-house IT department?

Many businesses we work with also have their own internal IT teams. They partner with us for our responsive IT support and business technology consulting services. When it comes to getting major IT issues resolved, devising a long-term technology roadmap, or implementing large and complex IT projects, our clients leverage our guidance and expertise as well.

What about cybersecurity and data backup assistance? Do you offer those?

Yes, we have network security services and we also help our clients by preparing disaster recovery plans. We’ll back up your data and implement the right cybersecurity solutions for your business.

Who We Serve

Our clients represent the best their industries have to offer

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