Just because you’re a small- to medium-sized business (SMB) doesn’t mean you can’t take advantage of the many benefits of advanced telephony solutions. If you’re a small business owner in or around Charlotte, Gastonia, or Rock Hill, and you’ve decided to upgrade from your old landline telephone to Voice over Internet Protocol (VoIP) — making the switch is a wise move.
More and more companies are realizing the many benefits of an internet-based phone system, as the use of VoIP continues to increase every year.
VoIP is already making a huge impact on business communication, so don’t be left behind. Here are some ways a VoIP phone system will help your business succeed.
Flexibility
In order to stay ahead of the competition and survive constant tides of change, your business needs a flexible infrastructure that can scale to meet its requirements.
VoIP systems come with a host of enterprise-level features that can be tailored to meet your company’s needs, like customized user templates. And it’s so easy to use: Staff members will simply point and click on their screens to make and take calls. The versatility of its features, its ease of use, and its capability to handle more than voice data make VoIP so appealing to business users.
Security
A shiny new phone system chock-full of features is just not worth the investment if it’s not secure. VoIP usually comes with standard security features including caller ID, password authentication, password lockout, encryption, and more. What’s more, calls are automatically encrypted to prevent anyone from listening in on private conversations.
VoIP systems also have failover solutions in emergency cases, such as office power outages. Should this happen, calls can be forwarded to mobile phones, laptops, and other devices automatically.
Mobility
The ability to reach out to your clients, even if you don’t have a phone on you, is a must-have. A VoIP phone system allows you to make and receive calls through applications. You just need a computer with a quality microphone, headset, and a stable internet connection, and you’re good to go. Or you can use a smartphone application to easily make, receive and transfer calls through the phone system.
VoIP allows your workforce greater flexibility to be mobile. Wherever your staff members are, they can still work as if they never left the office.
Affordability
Sending voice data over the internet is much cheaper. Businesses can save up to 75 percent when they switch from making landline calls to making calls from VoIP phones.
Traditional landlines require large and lengthy copper cables to transmit voice across distances, adding up expenses that are passed on to consumers. But VoIP uses the Internet. There are no hidden surcharges for calls, and adding phone lines is as simple as creating a new email account.
VoIP also reduces your monthly costs. Your company spends less for office supplies, utilities, and staff expenditure, if your employees work from home or any other location of their choosing.
SMBs often fear the costs of installing a new phone system, but you’ll be surprised at how inexpensive a VoIP phone system can actually be.
At Spectrumwise, we offer VoIP solutions that provide your business with a reliable, cost-effective communications platform that simply isn’t possible with traditional phone systems. Call us now and we can set things up, so you can start making and receiving VoIP calls in minutes.
