Technology is a crucial component in keeping business operations running smoothly. However, for small and medium-sized businesses (SMBs) with limited resources, managing IT internally can be challenging and resource-intensive. Co-managed IT services are the key to addressing this issue, but misconceptions about co-managed IT prevent many SMBs from adopting it.
In this article, we’ll explore what co-managed IT services are and dispel some of the most common myths surrounding them.
What are co-managed IT services?
Co-managed IT services are a collaborative partnership between your internal IT team and an external managed IT services provider (MSP). Unlike fully outsourced IT, this model enhances your existing team’s capabilities with the resources, expertise, and support offered by the MSP. It’s a flexible solution designed to strengthen your IT operations without replacing your in-house team, allowing your business to tackle complex challenges more effectively.
Myths about co-managed IT services
Now that we’ve established what co-managed IT services are, let’s debunk the most prevalent myths that cloud their reputation.
Co-managed IT is too expensive
Many SMB owners assume that co-managed IT services are beyond their budget, but this isn’t true. In fact, businesses often discover that the cost of co-managed IT is comparable to, or even lower than, hiring additional in-house staff to fully manage their IT needs. When you factor in expenses such as employee salaries, training, benefits, and turnover, co-managed IT emerges as a cost-effective alternative.
Rather than viewing co-managed IT as an expense, consider it an investment in your business’s growth, security, and efficiency. It enables you to scale your IT needs without the high overhead costs.
Co-managed IT is only for large enterprises
Another misconception is that co-managed IT services are suited only for large businesses with complex IT needs. While it’s true that larger companies often require more robust IT support, SMBs can also benefit greatly from this model.
Technology issues, from cybersecurity threats to compliance challenges, don’t discriminate based on company size. Whether you employ 10 people or 150, co-managed IT can scale to meet your needs. Even if you have a one-person IT department, this model provides additional support and expertise to keep your systems running smoothly.
The MSP won’t be as committed as my in-house team
Many SMBs believe that external IT teams are too disconnected from daily operations to be truly invested in their clients’ success. However, this misconception couldn’t be further from the truth.
Reputable MSPs thrive on building strong, long-term partnerships. They will work closely with you, aligning their strategies with your unique goals and challenges so they can deliver IT solutions that contribute to your success.
Co-managed IT will put my internal IT team out of work
Some business owners worry that bringing in an external IT provider might render their in-house team unnecessary. Similarly, internal IT staff may fear for their jobs, assuming that an MSP will take over their responsibilities.
In reality, co-managed IT is meant to empower, not replace, your internal team. By offloading routine tasks or managing complex technical challenges, an MSP lets your staff focus on high-priority initiatives and strategic projects. So, instead of being tied up with daily technical issues, your team can better contribute to broader business goals.
Co-managed IT means losing control over my technology
A major concern for many SMBs is the fear of losing control over their IT infrastructure when working with an MSP. However, co-managed IT is a partnership built on shared responsibility, not a takeover. With co-managed IT, your business maintains full authority over key technology decisions.
The MSP’s role is to support your team by offering specialized expertise, strategic guidance, and management. You remain in charge of all decisions, while the MSP works alongside you to implement the best IT solutions for your business.
Ready to explore how co-managed IT services can enhance your IT operations? Reach out to the IT experts of SpectrumWise. Our team is here to help you navigate the evolving IT landscape and achieve sustainable success.
