For the past few months, your IT team has been keeping your business’s systems running smoothly. But lately, you noticed things have gotten a little slower. You see projects getting delayed and tickets piling up. Watch out: those are signs that your IT staff is stretched thin and they need help.
However, hiring additional IT specialists isn’t the only solution, especially for small and medium-sized businesses (SMBs). You should consider co-managed IT.
Signs your team has hit their limit
Here are five warning signs you should look out for, and why a co-managed setup is a viable solution for your SMB.
1. Support requests keep increasing
Have you noticed your IT staff getting bogged down on small issues and their response times getting longer? When things have reached that point, it will be difficult to try and improve the system or prevent problems precisely because everyone’s too busy putting out fires.
2. Important projects don’t seem to progress further
When projects such as software migration or network upgrades are always delayed or rescheduled to the “next quarter,” it’s a sign that your team doesn’t have the time to focus on strategic initiatives.
3. The same technical issues keep coming back
Does your team find themselves trying to fix the same tech problems over and over again? Quick fixes can work for a day, but what’s really needed is for your team to resolve the root cause.
4. Cybersecurity and compliance are slipping
Are your security updates delayed, data backups skipped, and security monitoring reduced? That’s probably because your IT team has too much on their plate. This is a serious problem because even a brief lapse in vigilance can leave your business vulnerable.
5. Staff burnout is becoming more visible
All this dealing with issues as they arise will wear down even the most gung-ho tech professional. You’ll end up with frustrated, uncollaborative, and uncooperative IT staff. Worse, they may resign one after the other, leaving you with critical gaps in your IT.
How co-managed IT solves your problems
A co-managed IT provider will reinforce, not replace, your existing team. This partnership allows your internal IT IT staff to focus on what they do best while your service provider covers other critical areas that require additional expertise or resources. By working together, you gain a flexible, efficient approach to managing your IT needs without overburdening your team.
Specifically, co-managed IT delivers several important benefits that help SMBs solve common IT challenges:
- Reduced pressure: Excessive or repetitive tasks can be outsourced to your co-managed IT provider, lightening the burden on your in-house team.
- Better security: Your IT partner provides round-the-clock monitoring and security updates, helping safeguard your business from potential risks.
- Improved productivity: Your IT staff can dedicate their time and energy to long-term improvements and initiatives that drive business success.
- Flexible scaling: As your business and technology need change, you can adjust your level of support accordingly, ensuring you always have the right resources without unnecessary overhead.
Find your right partner
All IT teams, even the best ones, have limits to what they can take on. As soon as your internal IT team begins to show signs of overload, you should think strategically and take on a co-managed IT partner.
Let SpectrumWise be your partner in business. Contact us today to learn more about how we can help your business with a co-managed IT approach.