“Professional services” is an umbrella term for economic activities that are defined by the sharing and/or lending of knowledge, expertise, and skills, as opposed to the manufacturing and selling of goods. Examples of professional services firms include medical practices, architecture firms, and advertising agencies, among others.
Consultants are subject matter experts that businesses turn to when their projects require specialists but no one among the staff can fulfill the role. IT consultants, in particular, focus on specific fields, such as business continuity planning, cloud services, and digital transformation strategies like virtualization.
Many companies in Charlotte, North Carolina, including yours, rely heavily on computers, smartphones, and other technologies to accomplish most tasks. So when IT issues arise, business operations are likely to get disrupted, which can result in lost sales and unhappy customers.
Back then, IT support was only sought after something went wrong or was not working as expected, and falling back to paper-based processes was easy. However, the increasing dependence on automated systems, digital databases, and other technologies make many businesses vulnerable to immense losses if they experience major IT issues such as downtime or cyberattacks.
Disruption in the manufacturing industry has become more significant because of technological advancements like the Internet of Things (IoT), the cloud, and artificial intelligence (AI). Despite that, some small- and medium-sized manufacturers still face challenges in leveraging a wide range of technology, mainly due to limited budgets.
The International Data Corporation (IDC) has predicted that by the end of 2020, 72.3% of the total US workforce will be working via mobile. This comes as no surprise. Mobile devices, laptops, high-speed internet, and the cloud are allowing companies to reap the benefits of working on the go.
A cloud service provider (CSP) gives your business access to enterprise-grade infrastructure, network resources, and applications via the internet for a low monthly subscription fee. These services are hosted in data centers that are managed by scores of expert technicians.
Most managed services providers (MSP) offer remote monitoring and management (RMM), an essential service that involves the use of tools that monitor and manage networks and computers to improve efficiencies and increase revenues.
RMM tools allow MSPs to remotely monitor and gather information to assess the condition of networks and computers, even if they are scattered across a continent.
Like their larger counterparts, small- and medium-sized businesses (SMBs) need technology to get things done or achieve milestones. But they often lack the budget and expertise to keep up with the IT capabilities of competitors and keep their IT running smoothly.
A managed services provider (MSP) allows an enterprise to outsource the design and management of its IT systems, and receive ongoing technical support for upgrades and issues. They are particularly advantageous to small- and medium-sized businesses (SMBs), owing to the affordable monthly fee that gives them access to cutting-edge technology and expert monitoring and maintenance.