Consultants are subject matter experts that businesses turn to when their projects require specialists but no one among the staff can fulfill the role. IT consultants, in particular, focus on specific fields, such as business continuity planning, cloud services, and digital transformation strategies like virtualization.

Phishing scams abound amid the pandemic, with the majority of emails sent over the last year featuring COVID-19-related subjects that deceive and persuade recipients into opening them. In fact, according to the FBI, phishing was the most common type of cybercrime in 2020, with 241,324 incidents, up from 114,702 incidents in 2019. The percentage of data breaches involving phishing also went up to 36% in 2020 from 25% the previous year.