Transform Your IT Experience with A Leading IT Support Company in Charlotte

Comprehensive IT Support Services Tailored to Your Business Needs

We understand the frustrations of IT issues disrupting your business's workflow

  • Tired of constant IT issues disrupting your business productivity?
  • Frustrated with slow response times and lack of IT support availability?
  • Struggling to keep up with the ever-changing technology landscape?
  • Fed up with unexpected IT expenses and budget overruns?
  • Feeling overwhelmed by complex IT systems and software?
  • Concerned about downtime and its impact on your bottom line?

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Our comprehensive IT support services are designed to alleviate these pains

Our comprehensive IT support services are designed to alleviate these pains

Enhanced security lays the foundation for regulatory compliance, to protect the business, and, above all, consumer data from falling into the wrong hands. However, keeping tabs on compliance regulations, rapidly emerging threats posed by newer technologies can be overwhelming without a Charlotte IT support provider. The IT support specialists at SpectrumWise understand the intricacies of regulatory compliance, and can help keep your business out of harm’s way by conducting thorough assessment of your network, including its hubs and switches, your applications, backups, and overall security.

Build Confidence in Your IT with Proactive Maintenance

Many business owners often push IT support in the back corner when all systems seem to be working just fine. Only to realize that minor IT issues can build momentum into widespread issues that may spiral out of control. Proactive IT maintenance is the solution, and at SpectrumWise, we monitor your systems 24/7 to pick up on emerging issues before it’s too late. Our comprehensive security audit examines your networks and existing gaps as we find ways to patch up these gaps before malicious actors take advantage.

Our customer-centric approach ensures your satisfaction and success

We’re committed to the following values.

Reliability

With SpectrumWise, you'll never have to track down your IT guy again; our service plans give you an entire team of technicians that are always there for you.

Trust

Our team of technicians are industry experts with proven track records of helping businesses succeed, and our contracts are transparent and flexible.

Affordability

Rather than billing you for each service hour spent fixing problems, we prevent them from occurring in the first place, and we charge a flat fee for doing it that includes any additional needed service hours.

Smooth Transition

We’ll have your new technology solution up and running fast — and we’ll keep it running smoothly — so your business is never interrupted by IT problems.

Proactive Care

Instead of waiting for your technology to break to make repairs, spectrumwise stops small issues before they affect your business, and we monitor your network remotely.

Rapid Support

In the unlikely event something goes wrong with your computers, our reliable help desk team will be there to fix it as soon as possible, remotely or on site, so you can get back to business fast.

Simplified Budgeting

Our flat-rate support plans mean no more budgeting surprises from IT guys that spend countless hours “fixing” your computer problems to get more money out of your company.

No Long-Term Contracts

We don’t require any long-term contracts, so you’re free to start or stop your service with us at any time, because we’re confident that once you start, you’ll want to stick around.

Customer Service

Our customers love to brag about the quality of our work and customer service. Testimonials and customer references are available upon request, just give us a call at 704-286-9714 for your copy!

A True Client-Centric Approach

Our biggest incentive at SpectrumWise is to keep our clients happy with the level and quality of service we offer. We understand the roles that your technology plays in your quest for record profits and customer satisfaction. At any given moment, your employees will need uninterrupted access to their computer systems, and we can help develop a customized package that matches your needs and budget.

Tailored Solutions

SpectrumWise provides a full-suite of IT support solutions, starting from managed and co-managed IT, cybersecurity, business continuity planning, cloud services, IT consulting, to  server virtualization, phone awareness, and penetration testing. We deliver impactful solutions to our partners in several industries from finance and accounting, to healthcare, and manufacturing. When time is of the essence, your business cannot afford to be left behind for reasons such as communication breakdowns, incompatible software, and unstable networks. SpectrumWise helps assess the gaps in your specific industry and recommends reliable solutions geared toward your success.

Our onboarding process is designed to make things easy for you

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Schedule A Free Call With Our Team

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Get The Plan From Our Team

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Enjoy The Easy IT Support

Partners & Certifications

When you partner with SpectrumWise, you gain the confidence of working with a company that’s backed by world-renowned leaders in technology and products. We hold numerous partnerships and certifications with the following companies:

We've successfully served businesses across a spectrum of industries​

Affiliations

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Got questions about our IT support services in Charlotte, NC?

Managed IT support includes outsourced IT support specialists who know their way around business technology and challenges. As experts in their niche, they possess the technical skills to monitor, repair, and offer maintenance to your network. Not to mention, the cost of managed IT support is a fraction of the cost it would take to hire and maintain in-house IT staff. Working with a managed IT support company relieves your business of the burden of hiring costs, administrative costs, benefits, and salaries.

As your strategic IT consulting company, we help businesses procure the best software and  hardware from reliable vendors. SpectrumWise is an authorized reseller of hardware from over 20 brands, which means we’ll always have options when it comes to finding the most practical solutions for your business.

SpectrumWise has partnered with industry leading tech solution providers and manufacturers. We're certified Microsoft Small Business Specialists that Charlotte businesses turn to when they need seamless IT solutions for their budget. For over two decades, our IT support staff have garnered sufficient experience in handling a diverse collection of client needs and challenges.

Absolutely! SpectrumWise offers 24/7 IT support and remote monitoring. We understand that as far as IT systems go, no business is 100% bullet-proof. Anything can go wrong at any time, but, with keen attention to detail, we’re able to spot cybersecurity and other issues that can hail utter destruction upon your company’s operations.

SpectrumWise can help with network upgrades and maintenance by conducting a comprehensive needs assessment on your network’s components. That includes your network’s design and layout, applications, security, hubs and switches, and backups. As your strategic IT consulting partner, we’re motivated to help you find and seal the gaps existing in your network infrastructure.

Residents and business users can get updates on service alerts from NCDIT by visiting the official website. For any issues regarding your Your NCID Account, don’t hesitate to submit your service desk ticket or get in touch with support via call.

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