Why should your business switch to VoIP?

May 24th, 2018 voip
Why should your business switch to VoIP?

Plain old telephone systems (POTS), or traditional landline phone systems, will soon be extinct.
That’s because Voice-over-Internet (VoIP) phones have features that ease business processes such as auto-voice attendants, voice-to-email transcriptions, and call forwarding. And best of all, it's cheaper than a full-fledged enterprise-level phone system, so much so that businesses enjoy savings of between 30 percent and 40 percent after switching to VoIP.

Small businesses in Charlotte who move to VoIP can lower the cost of their local calls by up to 40 percent, according to regional statistics. The savings and the increased call clarity is largely the result of high-speed internet connections, but that’s not the only reason.

Cost savings

As previously mentioned, a monthly VoIP bill is a lot cheaper than POTS. And its it's possible that you won't need to pay for new hardware installation and additional equipment for your business. Just connect your VoIP software to the internet with none of the complicated rewiring required when you hook up or expand a POTS system, and your employees can start calling immediately using their own smartphones, laptops, or even their existing desktop phones.

More benefits and features

Most small businesses have yet to try VoIP even if they're aware of its appreciable savings. Perhaps that's because they're not aware of all the other great benefits and features, including:

  1. Business Continuity
    Business continuity, also known as disaster recovery, is the ability of an organization to function before, during and after a disaster. Unlike landlines, VoIP systems are typically hosted in the cloud and completely location-independent. So, VoIP provides alternative routes to your data in the event the main access point fails, while traditional phone systems have one central processing unit.
  2. Auto Attendant
    With VoIP, you can have music on hold, custom greetings and even full auto-attendants via fully customizable call answering features.
  3. Complete Mobility
    Cloud-based VoIP transcends the limitations of physical devices by allowing your employees to take calls no matter where.
  4. Staff Training
    The ability to hold conversations with three or more people and have others join calls, which gives supervisors capability to privately speak with employees while they’re on calls.
  5. Better Sound Quality
    VoIP has high-definition audio, so when a customer phones in seeking support or information, the last thing they want is to struggle to understand the conversation because of poor audio quality.

Easy management/migration

VoIP systems are easier to install, configure, and troubleshoot so it can be managed through a web-based user interface. And as your business grows, your VoIP phone system can be expanded right along with it, without the need for additional wiring and the associated expense.

With a business VoIP phone system, you don’t have to call anyone to get your phone up and running. Once the internet service is set up in your office, you can simply connect your IP phones to the network and start making or receiving phone calls. No additional installation charges or waiting for phone technicians.

Allowing a managed services provider (MSP) like Spectrumwise show you how a new business VoIP phone system can help you stay more connected, more easily, is the ideal answer for your company. Call us now and our simple setup process will have you making and receiving VoIP calls in minutes.