Upgrade Your Business Technology with Leading IT Support Concord

Name: SpectrumWise - Concord IT Support Location
Address: Concord, NC
Telephone: 704-527-8324
Price range: ($$$)

Expert Managed IT Services to Keep Your Business Systems Running 24/7

Is Your Current IT Dragging Your Business Growth?

Your current Managed IT Services provider in Concord takes hours to respond

Swift responses can make all the difference. At SpectrumWise, detected anomalies are treated with the urgency that they deserve, keeping your business safe and secure from unauthorized access.

Remote work environments creating fresh security vulnerabilities

New devices, unsecured home networks, and vulnerable public IT infrastructure can introduce new vulnerabilities to your business network.

Software updates and maintenance are constantly delayed or forgotten

Is scheduled maintenance and regular software updates falling short of expectations? Unburden your existing IT team by outsourcing the technical and repetitive aspects of IT management to seasoned experts.

Your data backup system hasn't been tested in months

Keeping your data backup systems always on and ever ready is of great importance in a world of unexpected IT issues. Protect critical data assets from damage or loss with regularly updated data backups.

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Our Comprehensive IT Support Services Deliver Peace Of Mind

Help Desk Support

Complex hardware and software failures can throw critical operations into disarray. At SpectrumWise, we work round-the-clock, providing technical support where it’s needed and fast. Critical hardware and software systems are monitored constantly, while your network is scanned continuously for any signs of trouble.

IT Infrastructure Management

Are your software applications and hardware devices supporting your business mission or draining valuable time – and money? Our Concord IT support specialists are conversant with the needs of modern servers and data centers hosting critical data. These systems are monitored round the clock and protected with cutting-edge antivirus and endpoint security solutions here at SpectrumWise.

Network Support

Network issues are complex. Setting up an intricate network of software and devices for business operations is even more complex. That’s why at SpectrumWise, we deploy our leading network support experts to set up a robust network for your business and troubleshoot to unveil issues affecting its performance.

Hardware and Software Support

Keep your physical devices (laptops, desktops, and other peripherals) in top shape with expert help! Your software applications and hardware devices are the cornerstone of your IT environment. They’re also the most vulnerable to physical damage and security issues. Our maintenance specialists will watch over your network and devices 24/7. Any issues identified will be escalated swiftly and routine maintenance checks will be conducted to prevent untimely downtime.

Cloud Services Support

New to the cloud? Looking to optimize your current cloud infrastructure? Our cloud support services cover popular platforms such as Microsoft Azure, Google Cloud, and AWS. Besides, our cloud support experts ensure smooth transitions from stationary traditional infrastructure to a flexible cloud-based environment.

Our IT Support Specialists in Concord Speak Your Language, Not Tech Jargon

We’re committed to the following values.

Reliability

With SpectrumWise, you'll never have to track down your IT guy again; our service plans give you an entire team of technicians that are always there for you.

Trust

Our team of technicians are industry experts with proven track records of helping businesses succeed, and our contracts are transparent and flexible.

Affordability

Rather than billing you for each service hour spent fixing problems, we prevent them from occurring in the first place, and we charge a flat fee for doing it that includes any additional needed service hours.

Smooth Transition

We’ll have your new technology solution up and running fast — and we’ll keep it running smoothly — so your business is never interrupted by IT problems.

Proactive Care

Instead of waiting for your technology to break to make repairs, spectrumwise stops small issues before they affect your business, and we monitor your network remotely.

Rapid Support

In the unlikely event something goes wrong with your computers, our reliable help desk team will be there to fix it as soon as possible, remotely or on site, so you can get back to business fast.

Simplified Budgeting

Our flat-rate support plans mean no more budgeting surprises from IT guys that spend countless hours “fixing” your computer problems to get more money out of your company.

No Long-Term Contracts

We don’t require any long-term contracts, so you’re free to start or stop your service with us at any time, because we’re confident that once you start, you’ll want to stick around.

Customer Service

Our customers love to brag about the quality of our work and customer service. Testimonials and customer references are available upon request, just give us a call at 704-286-9714 for your copy!

Smooth Technology Transitions

Upgrading your technology doesn’t have to be complicated. At SpectrumWise, we specialize in providing disruption-free technology transition services including cloud migration, upgrading, and integrating new, more powerful technologies. Throughout this transition period, our team works closely with yours, developing a customized roadmap and providing hands-on support every step of the way. Say goodbye to downtime and disruption.

Comprehensive Security Coverage

Every day, your business faces existential security threats. Evolving hacker tactics, coupled with human error and remote work environments breed the perfect conditions for malicious attackers to thrive.

At SpectrumWise, these conditions don’t fly under our radar unnoticed. Our threat intelligence solutions proactively gather insights into brewing issues. The insights gathered from our active threat detection and real-time monitoring solutions provide a solid basis for proactive response.

Three Simple Steps To Transform Your Business Technology

Schedule A Free Call With Our Team

Get The Plan From Our Team

Enjoy The Easy IT Support

Partners & Certifications

When you partner with SpectrumWise, you gain the confidence of working with a company that’s backed by world-renowned leaders in technology and products. We hold numerous partnerships and certifications with the following companies:

Customized Managed IT Support For Your Industry's Unique Needs

Who We Serve

Our clients represent the best their industries have to offer

Accounting & Financial

Construction

Architecture & Engineering

Non-Profits & Associations

Healthcare

Real Estate

Manufacturing

Legal

Affiliations

Managed IT services give you more productivity, for less money
…If you’re ready

Have Questions about Our IT Support in Concord NC?

Will We Have A Dedicated IT Support Team?

With SpectrumWise, you get a dedicated team ready to sprint to action when needed. Besides, our clients are eligible for dedicated vCISO and vCIO support. Their roles in your IT network are to oversee the design and implementation of robust cybersecurity measures while helping your business make the most out of your tech investments.

Do you provide IT support for Dental Clinics in Concord NC?

We do provide comprehensive IT support services for dental clinics in Concord, NC. Our MSP services are carefully curated for healthcare ventures with strict compliance requirements.

What IT consulting services do you offer in Concord?

We provide a wide range of IT consulting services in Concord, including IT strategy, cybersecurity, cloud solutions, network infrastructure, software implementation, and ongoing IT support.

Do You Provide After-Hours Support?

Absolutely! As a proactive managed IT company, we provide round-the-clock help desk support services. Here, our technical assistance enables your business to run efficiently, evading downtime-induced productivity bottlenecks.

How Does Your Pricing Structure Work?

At SpectrumWise, we charge a flat monthly fee for any and all applicable services rendered throughout our tenure. Any changes to the current pricing structure will be communicated within a reasonable amount of time.

What Security Measures Do You Have In Place?

Our cybersecurity measures target multiple facets of your business network, including your network, email, data backups, cloud resources, and endpoint devices. Our zero-trust implementation further strengthens your cybersecurity posture alongside role-based access control measures.

What other cities do you provide IT services in North Carolina?

We provide managed IT services in Charlotte NC, Belmont NC, Davidson NC, Fayetteville NC, Gastonia NC, Greensboro NC, Harrisburg NC, Huntersville NC, Indian Trail NC, Matthews NC, Monroe NC, Mooresville NC, Mount Holly NC, Winston-Salem NC