The top 5 signs you should switch to a new MSP
Partnering with a managed IT services provider (MSP) enables a business to enjoy a suite of benefits, including predictable budgets, reduced IT costs, effortless scalability, and enterprise-grade cybersecurity. But not all MSPs can deliver on their promises. If you experience the following inconveniences with your technology provider, it may be time to find a new […]
7 Ways to encourage innovation in your company
Innovation drives success. With constant innovation that dares to break tried-and-tested processes, your organization can gain a competitive advantage and deliver more value to your customers. Without innovation, your business can stagnate or struggle to adapt to the changing business landscape. But how do you foster a culture of innovation and creativity in the workplace, […]
5 Strategies on how to prioritize tasks at work
The average employee does several tasks a day, from checking emails to writing reports to attending meetings. Knowing how to prioritize tasks can greatly improve one’s productivity and reduce stress. But not all employees can prioritize efficiently, which can result in missed deadlines and bottlenecks. If you’re having difficulty tackling your workload and don’t know […]
Why you should automate HR tasks
Every company must have a human resources (HR) department that takes care of hiring and training employees and making sure that the business complies with labor laws. Because HR deals with people, it’s often perceived as a very hands-on department where tasks are done manually to achieve that “unique human touch”. However, doing everything manually […]
Why backup and disaster recovery preparedness should be a top business priority
If there’s anything that 2020 has taught business owners, it’s that preparedness is key to survival. When the COVID-19 pandemic hit, business plans were thrown off course and remote working setups had to be implemented almost overnight. Organizations that had infrastructure and strategies in place were able to quickly shift their configurations to adapt to […]
How to keep your employees focused after the holidays
The holidays offer a much-needed respite during which employees can relax and forget about work for a few days. Unfortunately, this wonderful time of the year has come to an end. Employees had to return to reality and deal with a mountain of backlogs and an inbox swamped with emails. Getting into work mode after […]
The top five things we’ve learned about IT, leadership, and business this year
2020 was a tough year for most of us, as the COVID-19 pandemic didn’t only bring in a health crisis but an economic one as well. The majority of businesses had to close up shop temporarily due to stay-at-home orders, and most also had to adopt remote work setups with little to no planning. For […]
Why businesses should care about customer experience
Bad customer service experience, such as speaking with a rude staff or receiving a damaged item, can push away customers and negatively impact a company’s bottom line. Negative word of mouth can also give the company a bad reputation. As a business, it’s imperative that you satisfy customers as they are the lifeblood of your […]
How well can you identify phishing scams? Take this quiz to find out
About a third of all successful data breaches involve phishing, or the scheme in which scammers pretend to be a legitimate entity in order to trick users into giving up personal information such as passwords and credit card details. Phishing scams are usually sent via email, but they can also be delivered through Short Message […]
IT trends in 2021: What the future holds for us
In 2020, a pandemic-stricken world found itself heavily relying on technology to continue social functions and solve daily tasks. For instance, academic institutions had to implement distance learning en masse, and the majority of businesses had to switch to remote work setups to maintain operations. More than ever, IT has become intertwined with our everyday […]