4 Common tech support issues companies experience
Most companies today rely heavily on business technologies for their operations. This is why when IT issues arise, productivity and service quality usually take a hit. An effective way to prevent such unfortunate outcomes is to learn what IT problems you’ll likely encounter and how to resolve them. Here are four common tech support issues […]
Local backup vs. cloud backup: Which one should you pick?
Because of the economic and financial impacts of COVID-19, business continuity planning (BCP) has now become a top priority for many companies. A crucial part of BCP is having a backup system. In this blog, we’ll discuss two data backup options: local backup and cloud backup. We’ll explore their pros and cons to help you […]
How professional services firms can benefit from MSPs
“Professional services” is an umbrella term for economic activities that are defined by the sharing and/or lending of knowledge, expertise, and skills, as opposed to the manufacturing and selling of goods. Examples of professional services firms include medical practices, architecture firms, and advertising agencies, among others. Such firms focus on providing value in their niche […]
Why cybercriminals target healthcare organizations
The saying “There’s no honor among thieves” takes new meaning when we consider how cybercriminals deliberately attack hospitals and other healthcare institutions, showing little to no regard for the value of life. With hospitals in North Carolina and the rest of America struggling to take care of COVID-19 patients since early 2020, criminals have made […]
Why do your employees need security awareness training? Here are 5 big reasons
Over the years, businesses have become increasingly reliant on IT for their operations. Unfortunately, this has also opened more opportunities for hackers to spread malware, launch cyberattacks, and wreak havoc on IT systems. In fact, Accenture’s Ninth Annual Cost of Cybercrime Study found a 67% increase in the number of security breaches and a 72% […]
Looking for an IT consultant? Use these tips to hire the right one
Consultants are subject matter experts that businesses turn to when their projects require specialists but no one among the staff can fulfill the role. IT consultants, in particular, focus on specific fields, such as business continuity planning, cloud services, and digital transformation strategies like virtualization. Your business may currently be using Windows 10 and is […]
5 Costliest phishing scams in history
Phishing scams abound amid the pandemic, with the majority of emails sent over the last year featuring COVID-19-related subjects that deceive and persuade recipients into opening them. In fact, according to the FBI, phishing was the most common type of cybercrime in 2020, with 241,324 incidents, up from 114,702 incidents in 2019. The percentage of […]
5 Business continuity threats to watch out for
Prior to the pandemic, many small- and medium-sized businesses (SMBs) were busy running their day-to-day operations and didn’t put much thought into being ready to handle future downturns. However, the impact of COVID-19 stressed the importance of being prepared for disasters and highlighted the need for business continuity planning. Indeed, if only more SMBs had […]
IT tasks that an MSP can handle better than an in-house IT team
Many companies in Charlotte, North Carolina, including yours, rely heavily on computers, smartphones, and other technologies to accomplish most tasks. So when IT issues arise, business operations are likely to get disrupted, which can result in lost sales and unhappy customers. You must then ensure that you have reliable tech systems. To achieve this, you […]
What you need to know about spam filters
Email systems are widely used for business communication and collaboration. The problem is that they are often flooded with junk mail, otherwise known as spam. In fact, about 85% of the global daily email traffic is spam — that’s 122.3 billion messages per day! Spam is commonly just a nuisance, mostly containing harmless ads and […]