IT tasks that an MSP can handle better than an in-house IT team
Many companies in Charlotte, North Carolina, including yours, rely heavily on computers, smartphones, and other technologies to accomplish most tasks. So when IT issues arise, business operations are likely to get disrupted, which can result in lost sales and unhappy customers. You must then ensure that you have reliable tech systems. To achieve this, you […]
What you need to know about spam filters
Email systems are widely used for business communication and collaboration. The problem is that they are often flooded with junk mail, otherwise known as spam. In fact, about 85% of the global daily email traffic is spam — that’s 122.3 billion messages per day! Spam is commonly just a nuisance, mostly containing harmless ads and […]
Should your business still leverage the public cloud?
In 2020, public cloud usage spiked as many businesses needed it to stay operational in the midst of the stay-at-home orders put in place in Charlotte, North Carolina. But after more than a year of using a public cloud platform, some companies are evaluating whether they should continue doing so or switch to private or […]
Every healthcare organization should have these security measures in place
Even prior to the pandemic, the healthcare industry was highly targeted by cybercriminals because hospitals and their partner organizations possess highly sensitive information, such as patient data and confidential medical research. But the number of cyberattacks against healthcare organizations further skyrocketed in 2020 given the coronavirus crisis. State-backed Russian hackers, for example, attempted to steal […]
What should you do when an employee quits?
Even if you’re doing a great job at managing a team, some people in your team will inevitably leave at some point. They may resign to seek other career opportunities, go back to school, move to another location, or look after their children or a sick relative. Whatever their reason may be, you must take […]
How to protect your online privacy in 2021
In April 2021, 533 million Facebook users’ personal information including full names, contact numbers, email address, locations, and birthdates were posted in a hacking forum. Days after the Facebook data breach made headlines, there was a report that 500 million LinkedIn profiles were being sold in another hacking forum. With the occurrence of such massive […]
Improve business resilience with these 3 IT tools
COVID-19 and the resulting stay-at-home orders have challenged the way businesses have traditionally operated. Suddenly, many companies had to adopt remote working arrangements and make other adjustments in order to stay operational. While lockdowns are already slowly being lifted, our experience of the pandemic highlights a very important lesson: organizations must make changes to build […]
Why your SMB should pick Microsoft 365 over Google Workspace
Back in the late 1990s and early 2000s, businesses had their productivity apps installed on their office computers. Most of them were using Microsoft Office because it was practically an unrivaled business productivity suite at the time. Today, with the growing prevalence of remote work, especially during the height of the pandemic, many companies are […]
How to tell if VoIP is right for your SMB
Although landlines have been around for a much longer time than Voice over Internet Protocol (VoIP) systems, more and more small- and medium-sized businesses (SMBs) have been opting for VoIP since internet connection speeds surged in the early 2000s. If you’re still on the fence about whether your company should also do the same, then […]
4 Common types of phishing attacks
Phishing is an old tactic of hackers (the first recorded phishing email was around 1995), but it continues to be one of their favorites. In fact, it was the most common type of cybercrime in 2020 with over 241,324 reported incidents — almost double the 114,702 incidents in 2019. Not only that, but 75% of […]