Glossary of IT terms

Here at Spectrumwise, we know that you appreciate the immense business value of technology. But we also realize that complicated tech jargon can be a barrier to taking your business to the next level. That’s why we’ve put together a useful glossary of the cutting-edge solutions we offer and some IT terms to help you wisely chart the future of your business.


Anti-malware tools are security software designed to protect computers and networks. They detect, quarantine, and remove malware such as computer viruses, rootkits, worms, trojans, spyware, adware, and other kinds of harmful programs that can damage computer systems and compromise your data.


Automation involves technology that performs tasks or processes with minimal human assistance in various domains such as manufacturing, customer service, and accounting, resulting in cost savings and increased productivity. For instance, business process automation eliminates repetitive, time-consuming tasks like invoice approvals and customer onboarding.

Business continuity plan (BCP)

A business continuity plan (BCP) is the process of creating a company-wide system to protect and recover the company’s assets and operations during and after a disruption or disaster, such as fires, outages, cyberattacks, or any situation where business or business technology is not able to function normally. A BCP includes risk assessment, business impact analysis, data backup, and disaster recovery planning.

Cloud computing

Cloud computing is the delivery of different solutions and services such as data storage, software, security, servers, and networking through the internet. It offers a host of benefits such as cost savings, increased productivity, and increased security.

Data backup/remote data backup

Data backup is the process of duplicating data. It ensures that data is secure and that critical information is not lost in the event of a natural disaster, theft, data breach, or other kinds of emergency. Remote data backup (ROBO) makes use of a remote location or multiple remote locations for data backup and for better data security. Both are essential to business continuity planning and disaster recovery plans.

DNS filtering

Domain name system (DNS) filtering is software that blocks malicious URLs and users from accessing your network, protecting it from threats like malware, viruses, ransomware, botnets, and phishing attacks.

Disaster recovery plan (DRP)

A disaster recovery plan (DRP) is a strategy for how operations that rely on IT can be resumed quickly and effectively after a disaster. The DRP outlines the processes required to recover data and system functionality for operations to resume for the IT department and other key roles named by the DRP.

Email/Spam Protection

This cybersecurity program scans inboxes for unsolicited and questionable messages — fraudulent emails or spam messages that trick users into sharing confidential and sensitive business information. It also filters risky emails that contain malware or similar threats. It may also include spam protection software that filters your business’s inboxes from unsolicited emails.


Encryption protects sensitive data such as email, credit card numbers, and health information by transforming them into unreadable text that can only be deciphered with a digital key.

Network monitoring

Network monitoring is a service that evaluates the health of your company network. It uses software to detect slow or failing network components and problematic devices, such as overloaded or frozen servers, failing routers, and failed switches. It also assesses network security and provides recommendations on how you can mitigate cyberthreats.


Phishing is using social engineering techniques such as link manipulation and website forgery to convince users that a fraudulent email or website is legitimate to fool victims into clicking on dangerous attachments and divulging private and sensitive information, such as credit card numbers, personal identification, and account usernames and passwords.

Remote monitoring and management (RMM)

RMM is the proactive remote tracking of network and computer health through the use of IT tools installed on client workstations and servers. These tools are used to observe the client’s applications and hardware and supply reports to the service provider, allowing them to resolve any issues before they become bigger problems down the line.

Voice over Internet Protocol (VOIP)

Voice over Internet Protocol (VoIP) is a cost-effective cloud-based communications system that runs on internet lines instead of traditional telecom lines. It allows users to make and receive calls from any internet-enabled device and comes with features like call routing, automated attendants, and video conferencing.


Virtualization is the creation of virtual machines — servers, desktops, operating systems, file, storage or networks — to make workloads more manageable and scalable. Virtualization involves emulating hardware using software. The most common form of virtualization is operating system-level virtualization, where one can run multiple operating systems on a single piece of hardware.

Don’t be left in the dark. Optimize the technology your business relies on. To learn more about similar solutions and IT resources that can give your business an edge, contact Spectrumwise.


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