If there’s anything that 2020 has taught business owners, it’s that preparedness is key to survival. When the COVID-19 pandemic hit, business plans were thrown
The holidays offer a much-needed respite during which employees can relax and forget about work for a few days. Unfortunately, this wonderful time of the
2020 was a tough year for most of us, as the COVID-19 pandemic didn’t only bring in a health crisis but an economic one as
Bad customer service experience, such as speaking with a rude staff or receiving a damaged item, can push away customers and negatively impact a company’s
About a third of all successful data breaches involve phishing, or the scheme in which scammers pretend to be a legitimate entity in order to
In 2020, a pandemic-stricken world found itself heavily relying on technology to continue social functions and solve daily tasks. For instance, academic institutions had to
In subtle but powerful ways, cloud computing is impacting our everyday lives. We scroll through social media, listen to music on streaming platforms, and log
When the pandemic hit, businesses started adopting remote work arrangements to keep operations going. But even if most employees now work from the comfort of
In a perfect workplace, everybody gets along smoothly. There is no conflict of ideas or clash of personalities, and work is done uninterruptedly. Alas, that’s
In the past few months, we’ve seen businesses scurrying to implement remote work arrangements to curb the spread of the pandemic. Between accelerated timelines and
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