Over the years, more and more small- and medium-sized businesses (SMBs) in Charlotte have switched to a Voice over Internet Protocol (VoIP) system. This has enabled them to cut communication expenses, leverage advanced call functionalities, and take and make calls from anywhere.

The COVID-19 pandemic has forced many small- and medium-sized businesses in Charlotte to adopt work from home arrangements. To enable these work setups, many of them have invested in business technologies such as Voice over Internet Protocol (VoIP) systems.

Although landlines have been around for a much longer time than Voice over Internet Protocol (VoIP) systems, more and more small- and medium-sized businesses (SMBs) have been opting for VoIP since internet connection speeds surged in the early 2000s.

If you’re still on the fence about whether your company should also do the same, then this blog will help you decide.

Just because you’re a small- to medium-sized business (SMB) doesn’t mean you can't take advantage of the many benefits of advanced telephony solutions. If you're a small business owner in or around Charlotte, Gastonia, or Rock Hill, and you’ve decided to upgrade from your old landline telephone to Voice over Internet Protocol (VoIP) -- making the switch is a wise move.

Just because you’re a small- or medium-sized business (SMB) doesn’t mean that you should miss out on the many benefits of advanced telephony solutions. Voice over IP (VoIP) is a telecommunications technology that delivers immense cost savings and flexibility for organizations of all sizes.

Plain old telephone systems (POTS), or traditional landline phone systems, will soon be extinct.
That’s because Voice-over-Internet (VoIP) phones have features that ease business processes such as auto-voice attendants, voice-to-email transcriptions, and call forwarding.

If there are two things inextricably intertwined in the world of business, it’s the ability to communicate and to recover from an unexpected disaster. Companies of all sizes have adopted VoIP technology in recent years thanks to the operational benefits it offers, such as practically limitless scalability and reduced overheads.

Everyone knows who Alexander Graham Bell is, but why don’t we teach our kids about Alon Cohen? We acknowledge how revolutionary the telephone was, but we also know a thing or two about technology new and old. In 1989, Mr. Cohen invented an audio transceiver that went on to become what we know today as voice over IP (VoIP). Fast forward 28 years to today and VoIP has got traditional phone systems on the ropes.