What should you do when an employee quits?
Even if you’re doing a great job at managing a team, some people in your team will inevitably leave at some point. They may resign to seek other career opportunities, go back to school, move to another location, or look after their children or a sick relative. Whatever their reason may be, you must take […]
How to protect your online privacy in 2021
In April 2021, 533 million Facebook users’ personal information including full names, contact numbers, email address, locations, and birthdates were posted in a hacking forum. Days after the Facebook data breach made headlines, there was a report that 500 million LinkedIn profiles were being sold in another hacking forum. With the occurrence of such massive […]
Improve business resilience with these 3 IT tools
COVID-19 and the resulting stay-at-home orders have challenged the way businesses have traditionally operated. Suddenly, many companies had to adopt remote working arrangements and make other adjustments in order to stay operational. While lockdowns are already slowly being lifted, our experience of the pandemic highlights a very important lesson: organizations must make changes to build […]
Why your SMB should pick Microsoft 365 over Google Workspace
Back in the late 1990s and early 2000s, businesses had their productivity apps installed on their office computers. Most of them were using Microsoft Office because it was practically an unrivaled business productivity suite at the time. Today, with the growing prevalence of remote work, especially during the height of the pandemic, many companies are […]
How to tell if VoIP is right for your SMB
Although landlines have been around for a much longer time than Voice over Internet Protocol (VoIP) systems, more and more small- and medium-sized businesses (SMBs) have been opting for VoIP since internet connection speeds surged in the early 2000s. If you’re still on the fence about whether your company should also do the same, then […]
4 Common types of phishing attacks
Phishing is an old tactic of hackers (the first recorded phishing email was around 1995), but it continues to be one of their favorites. In fact, it was the most common type of cybercrime in 2020 with over 241,324 reported incidents — almost double the 114,702 incidents in 2019. Not only that, but 75% of […]
3 Cybersecurity challenges of remote work
Telecommuting was the lifeline that many businesses needed to weather last year’s challenges. In fact, 62% of US employees have worked remotely since the onset of COVID-19. While remote work offers plenty of benefits, such as increased business resiliency and lower operational costs, it also comes with security risks. Therefore, if your company is one […]
6 Social media content ideas for your business
As of 2020, there are already 3.96 billion people around the world actively using social media. So whether you’re a small business or a big corporation, you must have a social media presence. Having one will help you boost brand awareness and connect with your customers, which can increase your sales. While opening social media […]
The benefits of managed IT services over traditional IT support
Back then, IT support was only sought after something went wrong or was not working as expected, and falling back to paper-based processes was easy. However, the increasing dependence on automated systems, digital databases, and other technologies make many businesses vulnerable to immense losses if they experience major IT issues such as downtime or cyberattacks. […]
5 Business lessons learned after a year of dealing with COVID-19
Back in January 2020, the novel coronavirus crisis seemed like an isolated situation that’s happening in China — very far away from Charlotte and the rest of the United States. But in just a few months, the virus rapidly spread all over the world and forced cities and even entire countries to impose lockdowns and […]