Business
Why businesses should care about customer experience
Bad customer service experience, such as speaking with a rude staff or receiving a damaged item, can push away customers and negatively impact a company’s
Bad customer service experience, such as speaking with a rude staff or receiving a damaged item, can push away customers and negatively impact a company’s
About a third of all successful data breaches involve phishing, or the scheme in which scammers pretend to be a legitimate entity in order to
In 2020, a pandemic-stricken world found itself heavily relying on technology to continue social functions and solve daily tasks. For instance, academic institutions had to
In subtle but powerful ways, cloud computing is impacting our everyday lives. We scroll through social media, listen to music on streaming platforms, and log
When the pandemic hit, businesses started adopting remote work arrangements to keep operations going. But even if most employees now work from the comfort of
In a perfect workplace, everybody gets along smoothly. There is no conflict of ideas or clash of personalities, and work is done uninterruptedly. Alas, that’s
In the past few months, we’ve seen businesses scurrying to implement remote work arrangements to curb the spread of the pandemic. Between accelerated timelines and
While remote working has been a steadily growing trend the world over, it was the pandemic that tipped the scale and drove businesses to enforce
According to the newest report by IBM and the Ponemon Institute, the average cost of a data breach in 2020 is $6.38 million. This figure
Running a business comes with risks, such as financial and operational risks that can dry up cash flow and mar company reputation. However, business owners
"*" indicates required fields